Collegiate Movers Reviews
At Collegiate Movers, our customers are at the heart of everything we do. Since 1999 we have helped families, students, seniors and businesses move across the Roanoke Valley. Read Collegiate Movers reviews from real customers below, pulled live from Google.
Thank you so much for your kind words! We're thrilled to hear that our team was helpful, friendly, and punctual. It means a lot to know you had a great experience, and we truly appreciate your trust in us. We look forward to helping you again with your next move!
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with our senior moving services. Providing great value and exceptional care is what we strive for, and it means a lot to know we met your expectations. We truly appreciate your recommendation! Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with our senior moving services. Providing great value and exceptional care is what we strive for, and it means a lot to know we met your expectations. We truly appreciate your recommendation! Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with our senior moving services. Providing great value and exceptional care is what we strive for, and it means a lot to know we met your expectations. We truly appreciate your recommendation! Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with our senior moving services. Providing great value and exceptional care is what we strive for, and it means a lot to know we met your expectations. We truly appreciate your recommendation!
Thank you for the wonderful feedback! We're so glad to hear that our crew made your move both efficient and enjoyable. We take pride in delivering professional service with a personal touch, and your recommendation means the world to us. Wishing you all the best in your new home! Let me know if you'd like to personalize it more or add specific names or details.
I apologize for the terrible experience you had with our moving service. It is completely unacceptable that your belongings were damaged, your quote was inaccurate, and that you had to deal with such unprofessional behavior. This is not how we conduct business, and I'm truly sorry that we failed to meet your expectations, especially after you've trusted us with your moves for so many years. I understand your frustration and disappointment. The issues you've described—from the improper handling and lack of care for your items to the owner's unprofessional conduct and the incident with the diesel fuel—are serious failures on our part. I am particularly concerned about the damage to your property and the disrespectful way your items were treated. I would like to make this right. Please contact me directly at your earliest convenience so we can discuss the damaged items and find a way to compensate you for your loss and the unacceptable experience you had. We value your past business and are deeply regretful that we've lost your trust.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding our missed appointments. We strive to provide reliable service, and it’s clear we fell short in your case. We understand how important it is to have a dependable partner during your move, and we are truly sorry for any stress this situation may have caused you. Your experience will be addressed with our team to ensure we improve our scheduling and communication moving forward. We appreciate your understanding and wish you all the best with your upcoming move. If there’s anything we can do to assist you or if you would like to discuss this matter further, please do not hesitate to reach out.
Thank you, Renee, for the wonderful review! We're so glad we could make your daughter's move quick, easy, and stress-free. Our team takes pride in being prompt, courteous, and treating every item with care. We truly appreciate your recommendation and look forward to helping you again in
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Kevin, Adrian, and the crew provided outstanding service and met your expectations. We understand that moving can be stressful, especially with past bad experiences, so we truly appreciate your trust in us. While we always strive to provide competitive pricing, our focus is on ensuring a smooth, efficient, and hassle-free experience for our customers. We’re glad to hear that our team was punctual, careful, and followed your instructions exactly. Your kind words about our crew’s professionalism mean a lot to us. We take pride in our work and in making our customers’ moves as seamless as possible. If you ever need assistance in the future, we’d be more than happy to help. Thanks again for choosing Collegiate—your recommendation means everything to us!
"Thank you, Yvonne, for your kind words and for taking the time to share your experience! We're delighted to hear that our team was courteous, considerate, and thorough during your move. Ensuring everything is placed just right in your new home is always our priority. If you ever need assistance in the future, we’d be happy to help. Wishing you all the best in your new home!"
"Thank you, Rick! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our team. Our goal is always to be punctual, professional, and flexible to meet our customers' needs. If you ever need anything in the future, we’re here to help!"
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Our goal is always to provide professional, efficient, and friendly service, and it’s great to know we met your expectations. We truly appreciate your support and for taking the time to share your experience. If you ever need moving services again, we’d be happy to help! Wishing you all the best in your new space.
What Collegiate Movers Reviews Tell You
Collegiate Movers reviews come from real customers across the Roanoke Valley and Southwest Virginia. Since 1999 we have moved families, students, seniors and businesses, and many of them have shared their experience on Google and the Better Business Bureau. You can read our live Google reviews above, with more than 100 reviews from customers, and the rating shown is pulled directly from Google.
We show every kind of review, not only the best ones. Reading a mix of feedback gives you an honest picture of what it is like to move with us, and it helps us see where we can do better.
Collegiate Movers Reviews From Our Customers
Here are a few Collegiate Movers reviews, quoted exactly as customers posted them about their moves with us.
“The team was very helpful and friendly. They were on time and did a great job. I plan to use them again next time I need movers”
Susan, Google review
“We could not have asked for a better experience! Not only was the crew very efficient and fast, but we really enjoyed their company and professionalism! I highly recommend Collegiate!”
Diane Hastings, Google review
“Absolutely wonderful experience with Collegiate. I would recommend them to everyone.”
Wanda Proffitt, Google review
“Honest and reliable, they did what they promised to do which is more than I can say for another company we used. Adrian was courteous and very helpful. Prices were very reasonable. I will highly recommend.”
Geri S., via BBB
“They moved us from Blacksburg to Richmond and did all the packing. They were professional, courteous, and friendly. They were extremely efficient and it was a pleasure to work with.”
Don Drew
“The guys were professional, courteous and I felt like they treated my things as they would have treated their own.”
Phyllis Williams
What Customers Mention Most in Collegiate Movers Reviews
Friendly, Professional Crews
Collegiate Movers reviews often mention the people who did the work. Words like courteous, friendly, helpful and professional come up again and again in Collegiate Movers reviews. Our crews are locally staffed with collegiate and athletic professionals, and we train every staff member on the proper methods for moving your belongings.
Efficient, On-Time Moves
Many Collegiate Movers reviews talk about crews arriving on time and working quickly. A fast move is a lower-cost move, but speed never replaces care. We plan the crew size, the truck and the start time so the work can move at a steady pace.
Care With Belongings
One of the best compliments a mover can receive is that the crew treated your things as if they were their own. Furniture pads, wrap and careful loading are part of every move.
Packing and Long Distance Moves
Collegiate Movers reviews also mention full-service moves, such as a move from Blacksburg to Richmond where our team did all of the packing. See our long distance movers and moving services pages to learn what those moves include.
How We Handle Negative Reviews
No moving company gets every move right, and some Collegiate Movers reviews describe experiences that did not meet our standards. Collegiate Movers reads every review, and we reply to customers who had a problem so we can understand what happened and work toward making it right. If something went wrong with your move, please call us at (540) 992-1414 so we can talk it through directly.
Honest Collegiate Movers reviews, good or bad, help us train our crews, improve how we schedule estimates and keep our promises on moving day.
How to Read Moving Company Reviews
Reviews are one of the best ways to compare movers, whether you are reading Collegiate Movers reviews or reviews of any other company. These tips help you get the most out of them:
- Look at the overall pattern. One great review or one bad review tells you less than the overall rating and the themes that repeat across many reviews.
- Read recent reviews. Recent feedback shows how a company is working today.
- Read the replies. How a company responds to problems tells you a lot about how it treats customers.
- Look for details. Reviews that mention the type of move, the distance and the crew are more useful than one-line ratings.
- Check more than one site. Compare Google reviews with the Better Business Bureau and other sources.
- Verify the company. Look up the USDOT number on the FMCSA Protect Your Move site. Ours is USDOT 861003.
Our guide What to Look for in Long Distance Movers covers more questions to ask before you book.
Questions to Ask Any Mover Before You Book
- Are you licensed and insured, and what is your USDOT number?
- Will your own crew do the move, or will it be passed to another company?
- Can I get a written estimate, and what does it include?
- What affects the final price, such as stairs, packing or heavy items?
- How are my belongings protected during loading and transport?
- What happens if something is damaged?
- How far in advance should I book my date?
Collegiate Movers is happy to answer every one of these questions. Call (540) 992-1414 or request a quote.
Moves Our Customers Review
Collegiate Movers reviews cover every type of move we do:
- Local moves across Roanoke, Salem, Vinton and Cave Spring with our local moving company.
- Long distance moves across Virginia and to other states.
- Commercial moves for offices and businesses with our commercial movers.
- College moves for students with our college moving services.
- Senior moves with our moving services for seniors.
- Packing services for full or partial packing.
Common Moving Complaints and How to Avoid Them
When you read reviews of any moving company, the same few problems appear again and again. Knowing them ahead of time helps you plan a smoother move, whoever you hire.
The Final Price Was Different From the Quote
Price surprises usually come from details that were not shared or not written down, such as extra stairs, a long walk to the truck, heavy items or more belongings than expected. Ask for a written estimate, share every detail about both homes and tell your mover if anything changes before moving day.
Items Were Damaged
Damage is most often caused by poor packing, missing pads or loose loading in the truck. Ask how furniture will be wrapped, pack fragile items with plenty of paper, and mark fragile boxes clearly. Take photos of valuable items before the move, and ask your mover what happens if something is damaged.
The Crew Was Late or Missed an Appointment
Scheduling problems are frustrating, especially on a tight moving day. Confirm your date, start time and addresses a few days before the move, and keep the mover’s phone number handy so you can reach the office if plans change.
The Move Took Longer Than Expected
Unpacked boxes, blocked driveways and furniture that needs to be taken apart can all add hours. Finish packing before the crew arrives, clear the path to the truck and plan parking at both homes.
Poor Communication
Many complaints come down to not knowing what is happening. Choose a mover with a local office and phone number, and ask who to call on moving day if you have questions.
Our Commitment Behind Every Review
Every one of our Collegiate Movers reviews comes from a real move, and every move is a chance to earn a good one. These are the commitments we make to each customer:
- A clear written estimate that explains what is included.
- Trained crews who protect your furniture with pads and wrap and load the truck carefully.
- Respect for your home, including floors, walls, door frames and stairways.
- Clear communication before and during your move, from our local office in Roanoke.
- Follow-up when something goes wrong, so we can understand the problem and work to resolve it.
What to Expect When You Move With Us
Before Your Move
Call (540) 992-1414 or send our quote form. We ask about both homes, your date and any special items, then send a written estimate. A few days before the move, we confirm the date, the start time and both addresses with you.
On Moving Day
The crew arrives, meets you for a short walkthrough and starts by protecting furniture. Heavy items and furniture are loaded first, boxes are stacked securely and everything is padded and tied so nothing shifts on the road.
At Your New Home
We place furniture and boxes in the rooms you choose, put beds and tables back together, and do a final walkthrough with you before we leave.
After Your Move
If you have a question or a concern after the move, call our office. And if you were happy with your move, we would be grateful for a review on Google.
Why Reviews Matter for Local Movers
Collegiate Movers reviews matter because moving is one of the few services where you hand almost everything you own to people you have just met. That is why reviews matter so much. They show how a company treats customers in real situations, how its crews work and how it handles problems. For a local company like ours, every review also helps neighbors across Roanoke, Salem, Vinton, Cave Spring, Bedford and Lynchburg decide who to trust with their move. We take that responsibility seriously, and we are grateful to every customer who has taken the time to write Collegiate Movers reviews.
Packing Tips That Prevent Damage
Many of the problems people describe in moving reviews start with packing. These simple habits protect your belongings whether you pack yourself or book our packing service.
- Use strong boxes. New or sturdy used boxes hold their shape when stacked. Avoid grocery boxes for heavy or fragile items.
- Keep boxes light. Put books and heavy items in small boxes, and light items like linens and pillows in large ones.
- Fill empty space. Crumpled paper, towels or clothing stop items from shifting inside the box.
- Wrap fragile items one by one. Wrap each dish and glass separately and stand plates on edge, like records.
- Tape the top and bottom. Run tape along every seam so boxes do not open when lifted.
- Label two sides. Write the room and contents on the top and one side so labels are visible when boxes are stacked.
- Protect electronics. Use original boxes when you have them, and photograph cable connections before unplugging.
- Keep hardware together. Put screws and bolts from furniture in labeled bags taped to the piece they belong to.
For long moves, our guide How to Pack for a Long Distance Move has room-by-room advice.
A Short Planning Checklist for Your Move
- Six to eight weeks out: read reviews, compare movers, request written estimates and book your date.
- Four weeks out: sort and donate what you will not take, gather supplies and start packing rarely used rooms.
- Two weeks out: change your address, schedule utilities and internet, and reserve elevators or parking if needed.
- One week out: finish packing, confirm details with your mover and prepare an essentials bag.
- Moving day: walk through with the crew lead, keep valuables with you and do a final check of every room.
Timing matters too. Summer, weekends and the end of the month are the busiest times for movers in Roanoke. Read When Is the Best Time of Year to Move? to find a date that works for you.
Collegiate Movers Reviews by Type of Customer
Families Moving Homes
Families often write Collegiate Movers reviews about how the crew handled a full house, from heavy furniture to boxes of kitchen items. Collegiate Movers reviews from homeowners tend to focus on the crew’s pace, their care with furniture and how easy the day felt.
Seniors and Their Families
Collegiate Movers reviews from seniors and adult children helping a parent move often mention patience and kindness. Downsizing is personal, and we take the time it needs.
Students and Parents
College moves are short but busy. Students and parents notice punctuality, friendliness and a crew that knows how to work around dorm rules and move-in crowds.
Businesses
Business owners care about downtime. Collegiate Movers reviews from commercial customers usually talk about planning, labeling and getting the office working again quickly.
Whatever kind of move you are planning, reading Collegiate Movers reviews from customers like you is a good way to see what to expect. When you are ready, our team will walk you through the options and send a written estimate, so you can decide with confidence and add your own review after the move. Thank you for reading Collegiate Movers reviews and considering Collegiate Movers, and thank you to every customer who has written Collegiate Movers reviews over the years.
Where to Find More Collegiate Movers Reviews
Our Google Business Profile shows all of our Google reviews and owner responses, and you can also find Collegiate Movers on the Better Business Bureau. We welcome you to read them before you choose a mover. Reading Collegiate Movers reviews on more than one site gives you the fullest picture.
How to Leave a Review
If Collegiate Movers moved you, we would love to hear about it. Your review helps other families and businesses in the Roanoke Valley choose a mover with confidence, and it tells our crews what they did well.
- Click the Leave Us a Review on Google button below to add to our Collegiate Movers reviews.
- Choose a star rating.
- Share a few details, such as the type of move, the towns you moved between and how the crew did.
- Click Post.
Helpful reviews often mention the date of the move, the size of the home, whether packing was included and anything the crew did especially well or could improve.
Collegiate Movers Reviews FAQs
Are these real Collegiate Movers reviews?
Yes. The reviews at the top of this page are pulled directly from our Google Business Profile, and the quotes on this page are from customers on Google and the Better Business Bureau.
Do you remove bad reviews?
No. Collegiate Movers does not hide negative reviews. We reply to them and try to resolve the problem with the customer.
How long has Collegiate Movers been in business?
We have served the Roanoke Valley since 1999.
Are you licensed and insured?
Yes. Collegiate Movers is licensed and insured, USDOT 861003.
Where are you located?
Our office is at 84 Executive Cir, Roanoke, VA 24012, and we are open Monday to Saturday, 7am to 7pm.
How much does a move cost?
Local moves start from $350. Your written estimate depends on your home size, distance, access and services.
Ready to Move With Collegiate Movers?
Read our Collegiate Movers reviews, compare your options and call us when you are ready. Reach us at (540) 992-1414, Monday to Saturday from 7am to 7pm, or request your free quote online.
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